"Authorisation Failed" when loggin in.

noworriesglass's Avatar

noworriesglass

07 Aug, 2011 10:28 PM

I've just bought a map on the web site, but trying to log in from my iphone4
and it says "Failed to authorise account due to a connection failure", but my internet is working, no probs

  1. Support Staff 1 Posted by Li Xia on 08 Aug, 2011 04:04 AM

    Li Xia's Avatar

    What app are you using? PLease provide app name & version #

  2. Li Xia closed this discussion on 08 Aug, 2011 04:04 AM.

  3. noworriesglass re-opened this discussion on 08 Aug, 2011 05:40 AM

  4. 2 Posted by noworriesglass on 08 Aug, 2011 05:40 AM

    noworriesglass's Avatar

    I've got Melway Ver 1.4 (greater melbourne)

    On Mon, Aug 8, 2011 at 2:03 PM, Tom <
    [email blocked]> wrote:

    >
    > // Please reply above this line

  5. Support Staff 3 Posted by Li Xia on 08 Aug, 2011 07:17 AM

    Li Xia's Avatar

    Thanks. The Melways app needs an update to connect with the servers. Expect to see the update in the next few weeks.

  6. Li Xia closed this discussion on 08 Aug, 2011 07:17 AM.

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