ipad pro ios10

Bob's Avatar


02 Oct, 2016 08:31 AM

Has anyone got this combination to work?
Mine can't establish my location despite network access and being in the middle of melbourne.
Support file looks about 3 years out of date.

  1. Support Staff 1 Posted by Li Xia on 15 Oct, 2016 09:56 AM

    Li Xia's Avatar

    Bob, thanks for getting in touch with us. I'm Li and will be helping you with the issues you are having.

    Do you happen to have the Wifi only version of the iPad pro?

    If so, wifi only iPads do not have a built-in GPS receiver, which is needed by mapping apps for location while offline.

    One option is to exchange it. Apple has a generous 14day refund policy. Otherwise, you can pickup a Bluetooth GPS receiver on ebay for around $150.

  2. 2 Posted by Bob Aitken on 21 Oct, 2016 02:22 AM

    Bob Aitken's Avatar

    The ipad version is both cellular and wifi.

  3. Support Staff 3 Posted by Li Xia on 23 Oct, 2016 08:35 AM

    Li Xia's Avatar

    Go to device settings > privacy > location > make sure Mud Map 3 is set to "Always"

    If the problem doesn’t go away, get back in touch with me.

  4. 4 Posted by Bob Aitken on 05 Nov, 2018 11:48 PM

    Bob Aitken's Avatar

    When will Westprint’s outback tracks map edition 3 be available with mm3?

    It has been available from Westprint for some time and I believe that it
    has been made available to MM for 12 months.


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