Downloading a route

Rob's Avatar

Rob

09 May, 2017 12:55 AM

HI

I have MudMap2 and have created a route on my pc which I want to view on my iPhone.
when I got to routes on my phone there is no 'options' button as per the online tutorial so how do I download the route?

Rob

  1. Support Staff 1 Posted by Li Xia on 10 May, 2017 08:52 AM

    Li Xia's Avatar

    If should download automatically. Make sure you are signed in under the same account.

  2. 2 Posted by Robert Copsey on 02 Dec, 2017 01:24 AM

    Robert Copsey's Avatar

    Hi
    Mud Maps 2 app on my phone opens for one second, then app closes, help please.

    Robert Copsey
    Facility Manager

    <http://www.southhavengroup.com.au/>[https://www.southhavengroup.com.au/images/sh-email-sig.jpg]<https://www.southhavengroup.com.au/>

    South Haven Group Pty Ltd
    L4, 35 Cotham Road
    (P.O. Box 84)
    Kew Victoria 3101
    T: +61 3 9854 8555
    M: +61 457 880 609
    F: +61 3 9854 8570
    www.southhavengroup.com.au<http://www.southhavengroup.com.au>

    [https://www.southhavengroup.com.au/images/linkedin-square.png]<https://www.linkedin.com/company/south-haven-group> [https://www.southhavengroup.com.au/images/instagram-square-sml.png] <https://www.instagram.com/southhavengroup/>

    Disclaimer:
    The information contained in this email is confidential. If you are not the intended recipient, you may not disclose or use the information in this email in any way and should destroy any copies. South Haven Group and it's group of companies does not guarantee the integrity of any emails or attached files. The views or opinions expressed are the author's own and may not reflect the views or opinions of South Haven Group.

    On 9 May 2017, at 10:57 am, Mud Map <[email blocked]<mailto:[email blocked]>> wrote:

    Hello Rob!

    This is an automated response from Mud Map to acknowledge that we have received your request for help. Thank you very much for your inquiry. You should be hearing back from our staff shortly. We respond to requests in the order that they are received. Most emails receive a response within 24 hours. (our office hours are Mon-Fri, 9am-5pm AEST).

    Based on your support request, we think you should check out the following articles in our Knowledge Base:

     - "Downloading custom Routes" at https://apac01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fkb.mud-maps.com%2Fhelp%2Fkb%2Fmud-map-hd-iphone-ipad-gps-navigation-app%2Fdownloading-custom-routes&data=01%7C01%7CRobert.Copsey%40southhavengroup.com.au%7Ca3ca9880b86d49af360408d496766a7e%7C71f4c4b0ff69439a8fa8ff1109c1b1f5%7C0&sdata=TG0vYyYzM7Xj2RzpX%2FXrFv8TBkixUhJm1pNb7Gjh1AU%3D&reserved=0

    We'll send an email to you (at [email blocked]<mailto:[email blocked]>) when we update your support request.
    Alternatively, you can keep track of this conversation at https://apac01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fkb.mud-maps.com%2Fhelp%2Fdiscussions%2Fproblems%2F14174-downloading-a-route&data=01%7C01%7CRobert.Copsey%40southhavengroup.com.au%7Ca3ca9880b86d49af360408d496766a7e%7C71f4c4b0ff69439a8fa8ff1109c1b1f5%7C0&sdata=mnVPybHBYBM%2F7sjvK8S1DIe5UqrS4p5noUR3JKWRVyw%3D&reserved=0

    Thanks again!

    Li Xia,
    Founder, Mud Map
    [email blocked]<mailto:[email blocked]>
    https://apac01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mud-maps.com&data=01%7C01%7CRobert.Copsey%40southhavengroup.com.au%7Ca3ca9880b86d49af360408d496766a7e%7C71f4c4b0ff69439a8fa8ff1109c1b1f5%7C0&sdata=t0eHhSxwuk0B0ROIqTqucMdjgbJNWToEnIMAxhOJORk%3D&reserved=0

  3. Support Staff 3 Posted by Li Xia on 05 Dec, 2017 08:31 AM

    Li Xia's Avatar

    Hi Robert, For Mud Map 2 users, upgrading to iOS11 will cause major compatibility issues.
    Mud Map 2 was superseded by Mud Map 3 nearly 2 years. During this time, Mud Map 2 has received numerous compatibility updates. Even though updates are a cost to my business, they have been provided for free. However there comes a point when this practice becomes unreasonable and iOS 11 is that point.

    What does this mean for Mud Map 2 users?

    • If you wish to continue using Mud Map 2, DO NOT upgrade to iOS11. Mud Map 2 will keep working just fine.

    • If you upgrade to iOS 11, we recommend using Mud Map 3.

    Mud Map 3 comes with more detailed maps, features and better usability. It’s fully compatible with iOS11 and will receive ongoing updates for the foreseeable future.

    Normally $99, but for existing mm2 customers, you can get a $25 rebate by sending in your MM3 invoice.

    Mud Map 3 is available from the App Store

Discussions are closed to public comments.
If you need help with Mud Map please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

14 Dec, 2017 01:47 AM
13 Dec, 2017 08:24 AM
13 Dec, 2017 05:10 AM
12 Dec, 2017 11:14 AM
11 Dec, 2017 12:18 AM