no maps in my account

John Green's Avatar

John Green

26 Jul, 2017 08:17 AM

Hi Li. When I go to my account, it says I have no maps. However, I have previously downloaded lots of maps. Could you please help me gain access to them again? Thanks, John

  1. Support Staff 1 Posted by Li Xia on 03 Aug, 2017 08:29 AM

    Li Xia's Avatar

    Maps are attached to the app, not your account. You will be able to download maps via the app.

  2. 2 Posted by John Green on 29 Aug, 2019 12:44 PM

    John Green's Avatar

    Hi Li.

    I have just bought an android phone, Galaxy S10.  I knew I would have to
    pay again for the android app.  However, when I search the google play
    store, I am not able to find it.  When I click 'buy now' on the MudMap
    android page (on my phone and also when I try from my desktop computer),
    I get a message "We're sorry, the requested URL was not found on this
    server".  Is the android app still available?  I would not have bought a
    Galaxy if I knew I could not get Mud Maps: it is an essential for me. 
    It has got me out of great difficulty on a number of occasions.  Maybe I
    will have to buy a second-hand iPhone to take along as my GPS, as well
    as my new Galaxy.

    Regards,

    John Green

  3. Support Staff 3 Posted by Li Xia on 09 Sep, 2019 09:35 AM

    Li Xia's Avatar

    Hi John, The Android app is no longer available due to lack of demand. Sorry for the inconvenience.

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