IOS11

Mien Bhagwandin's Avatar

Mien Bhagwandin

26 Sep, 2017 10:55 AM

My app was not working under Ios 11( like other apps) I was advised to remove the app and then download from app store( like other apps e.g Netflix) But now I can not retrieve Mud Map 2 and all my purchased maps
Please advise
Mien

  1. Support Staff 1 Posted by Li Xia on 11 Oct, 2017 11:33 PM

    Li Xia's Avatar

    Hi Mien,

    For Mud Map 2 users, upgrading to iOS11 will cause major compatibility issues.
    Mud Map 2 was superseded by Mud Map 3 nearly 2 years. During this time, Mud Map 2 has received numerous compatibility updates. Even though updates are a cost to my business, they have been provided for free. However there comes a point when this practice becomes unreasonable and iOS 11 is that point.
    What does this mean for Mud Map 2 users?

    • If you wish to continue using Mud Map 2, DO NOT upgrade to iOS11. Mud Map 2 will keep working just fine.
    • If you upgrade to iOS 11, we recommend using Mud Map 3.

    Mud Map 3 comes with more detailed maps, features and better usability. It’s fully compatible with iOS11 and will receive ongoing updates for the foreseeable future.
    Normally $99, but for existing mm2 customers, you can get a $25 rebate by sending in your MM3 invoice.

    Mud Map 3 is available from the App Store

  2. 2 Posted by mien bhagwandin on 16 Oct, 2017 07:33 AM

    mien bhagwandin's Avatar

    Hi Li,

    Thanks for your response, if I upgrade top MM3 will all my maps that I had added to my account and my saved tracks be access able?

    Kind Regards,

    Mien

    ________________________________
    Van: Li Xia <[email blocked]>
    Verzonden: donderdag 12 oktober 2017 01:33
    Aan: [email blocked]
    Onderwerp: IOS11 [Problems]

  3. Support Staff 3 Posted by Li Xia on 25 Oct, 2017 10:39 PM

    Li Xia's Avatar

    Sorry about the really late reply.

    1. Yes, Mud Map 3 is compatible with all your purchased maps.
    2. Yes, provided you backed up your data to your online account.
  4. 4 Posted by mien bhagwandin on 27 Oct, 2017 10:41 AM

    mien bhagwandin's Avatar

    Hi Li,

    I have not received an answer to my question sent to you on 16/10, see below. Could you please advise?

    Thanks, Mien

    ________________________________
    Van: mien bhagwandin <[email blocked]>
    Verzonden: maandag 16 oktober 2017 09:33
    Aan: Li Xia
    Onderwerp: Re: IOS11 [Problems]

    Hi Li,

    Thanks for your response, if I upgrade top MM3 will all my maps that I had added to my account and my saved tracks be access able?

    Kind Regards,

    Mien

    ________________________________
    Van: Li Xia <[email blocked]>
    Verzonden: donderdag 12 oktober 2017 01:33
    Aan: [email blocked]
    Onderwerp: IOS11 [Problems]

  5. 5 Posted by mien bhagwandin on 02 Nov, 2017 11:50 PM

    mien bhagwandin's Avatar

    Hi Li,

    I am still awaiting your response regarding my query from 16/10:

    Hi Li,

    Thanks for your response, if I upgrade top MM3 will all my maps that I had added to my account and my saved tracks be access able?

    Kind Regards,

    Mien

    ________________________________
    Van: mien bhagwandin <[email blocked]>
    Verzonden: vrijdag 27 oktober 2017 12:41
    Aan: Li Xia
    Onderwerp: FW: IOS11 [Problems]

    Hi Li,

    I have not received an answer to my question sent to you on 16/10, see below. Could you please advise?

    Thanks, Mien

    ________________________________
    Van: mien bhagwandin <[email blocked]>
    Verzonden: maandag 16 oktober 2017 09:33
    Aan: Li Xia
    Onderwerp: Re: IOS11 [Problems]

    Hi Li,

    Thanks for your response, if I upgrade top MM3 will all my maps that I had added to my account and my saved tracks be access able?

    Kind Regards,

    Mien

    ________________________________
    Van: Li Xia <[email blocked]>
    Verzonden: donderdag 12 oktober 2017 01:33
    Aan: [email blocked]
    Onderwerp: IOS11 [Problems]

  6. Support Staff 6 Posted by Li Xia on 06 Nov, 2017 08:19 AM

    Li Xia's Avatar

    Sorry about the really late reply.

    Yes, Mud Map 3 is compatible with all your purchased maps.
    Yes, provided you backed up your data to your online account.

Discussions are closed to public comments.
If you need help with Mud Map please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

16 Nov, 2017 11:23 PM
16 Nov, 2017 11:18 PM
16 Nov, 2017 10:10 PM
16 Nov, 2017 09:58 AM
16 Nov, 2017 09:54 AM