VicMap 25K

Peter's Avatar

Peter

06 Oct, 2017 10:33 PM

Main reason I upgrade to Mud Map 3 was to be able to access VicMap in 25K.
VicMap is only available to download in 50K?
Why aren't VicMap in 25K available for download?

  1. Support Staff 1 Posted by Li Xia on 12 Oct, 2017 02:45 AM

    Li Xia's Avatar

    To clarify, Vicmaps are at 25K resolution.

  2. 2 Posted by Peter Zubov on 14 Oct, 2017 05:07 AM

    Peter Zubov's Avatar

    That right, on MudMap2 I purchased one 25K VicMap which is in my account.

    I purchased MudMap3 to access all the 25K VicMaps but only 50K Vic are available?

    See attached:

  3. Support Staff 3 Posted by Li Xia on 25 Oct, 2017 04:22 AM

    Li Xia's Avatar

    The 50K maps in MM3 contain 25K data so it's the same resolution. Larger scale was chosen to enable larger map sheets and smaller filesizes.

  4. 4 Posted by Peter Zubov on 26 Oct, 2017 08:10 PM

    Peter Zubov's Avatar

    NO

    25k is NOT the same as 50K - THIS IS DECEITFUL - YOU DESCRIBED AS 25K MAPS AVAILABLE

    That is why I paid for the upgrade, if I had known you weren’t using the the 24K online maps I would have chosen NOT TO UPGRADE.

    YOUR DESCRIPTION IS FALSE AND MISLEADING, AND AS SUCH REQUEST A REFUND.

  5. Support Staff 5 Posted by Li Xia on 04 Nov, 2017 08:58 AM

    Li Xia's Avatar

    I'm sorry to hear MM3 didn't meet your expectations. Please contact iTunes the retailer for a refund.

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