mudmaps stopped working

matmax's Avatar

matmax

24 Oct, 2017 04:09 AM

Hi my mudmaps has stopped working after a phone ios 11 update
How do i get the mapping to work,it tells me your app needs upgrading?
After having purchased this mapping app from you it should remain online??
Could you help with its update

Thanks
Mat

  1. 1 Posted by matmax on 24 Oct, 2017 05:55 AM

    matmax's Avatar

    Wow
    Just had a little read down the line
    It seems you "Mud Map people" have upset a few
    I'm sure when i parted with my money it was for mapping to keep
    If you are constantly asking us to upgrade and purchase new mapping say so in your discriptions so we can make a better choice

  2. Support Staff 2 Posted by Li Xia on 30 Oct, 2017 12:00 PM

    Li Xia's Avatar

    Hi Mat, thanks for your feedback. Is there anything else I can help you with?

  3. 3 Posted by Mat Van Hoesel on 31 Oct, 2017 03:01 AM

    Mat Van Hoesel's Avatar

    Yes Li Xia

    How about you come good and supply a new usable version for us
    Problem would not have happened if you upkeep your product apps
    You have taken all our money for your product and not supported it

    Crap service and probably bordering on consumer rights obligations

    Sent from my iPhone

  4. Support Staff 4 Posted by Li Xia on 04 Nov, 2017 09:22 AM

    Li Xia's Avatar

    Updating apps requires ongoing time and effort. I believe 3 years of updates is a reasonable term.

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