SHANE magee's Avatar

SHANE magee

01 Nov, 2017 08:24 AM

Hi there. I have updated my iPhone & my mud maps HD HAS STOPPED WORKING. What’s going on ??

  1. Support Staff 1 Posted by Li Xia on 04 Nov, 2017 10:48 PM

    Li Xia's Avatar

    Hi Shane, sorry for the late reply.

    For Mud Map HD users, upgrading to iOS11 will cause major compatibility issues.
    Mud Map HD was superseded by Mud Map HD nearly 5 years. During this time, Mud Map HD has received numerous compatibility updates. Even though updates are a cost to my business, they have been provided for free. However there comes a point when this practice becomes unreasonable and iOS 11 is that point.

    What does this mean for Mud Map HD users?

    • If you wish to continue using Mud Map HD, DO NOT upgrade to iOS11. Mud Map HD will keep working just fine.

    • If you upgrade to iOS 11, we recommend using Mud Map 3.

    Mud Map 3 comes with more detailed maps, features and better usability. It’s fully compatible with iOS11 and will receive ongoing updates for the foreseeable future.

    Normally $99, but for existing mmhd customers, you can get a $25 rebate by sending in your MM3 invoice.

    Mud Map 3 is available from the App Store

  2. 2 Posted by Shane Magee on 08 Jan, 2019 01:25 PM

    Shane Magee's Avatar

    Hello Li Xia . I've been using Mud maps for many many years & love it, thanks. We have had a few conversations over the years with a few little problems I've had & with your help I've gotten around them. I have a really old iPad that hasn't upgraded since 9.3.5 & my mobile phone is up to 12.1.2. I've noticed that the satellite maps won't zoom down & clear up like they used too on my iPad & won't work at all on my phone.. So I think it's time to upgrade to Mud maps 3. You offed me a discount, if I were to upgrade, on our last email back in 2017, will this still be available??
    Looking forward to you response.


  3. Support Staff 3 Posted by Li Xia on 07 Feb, 2019 01:02 AM

    Li Xia's Avatar

    Hi Shane, sorry for the late reply. It was a while ago, can I trouble you to forward me the email.

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