Issue purchasing maps from your website from iPhone & iPad. Error = "order not the same"
I had an error msg when I tried to purchase 3 topoview maps thru palpay "order not the same". Tried twice same result. What can I do. ?? Cheers Tony.
Sent from my iPhone. TonyC
Discussions are closed to public comments.
If you need help with Mud Map please
start a new discussion.
Keyboard shortcuts
Generic
? | Show this help |
---|---|
ESC | Blurs the current field |
Comment Form
r | Focus the comment reply box |
---|---|
^ + ↩ | Submit the comment |
You can use Command ⌘
instead of Control ^
on Mac
Support Staff 1 Posted by Li Xia on 26 Jun, 2011 09:08 PM
Try clearing the items in your shopping cart, then add them again.
2 Posted by Tony Clark on 27 Jun, 2011 06:22 AM
Thanks Tom
I tried the first 2 purchases on my iPhone and had the error msgs. But I was successful with the map purchases when I bought then on my computer last night.
Also, is Xia Lin a part of your company. After I bought a previous set of maps I had 4 emails asking me to 'link up ' with her/ his site. Email had 'Mud maps ' logo on top of page.
Thank you for your prompt response.
Cheers Tony.
Support Staff 3 Posted by Li Xia on 27 Jun, 2011 11:08 PM
That's great. This is a known bug with the mobile site. We will be looking into why it happens soon.
Li Xia is our CEO.
Li Xia closed this discussion on 14 Jul, 2011 12:40 PM.