Issue purchasing maps from your website from iPhone & iPad. Error = "order not the same"

Tony Clark's Avatar

Tony Clark

25 Jun, 2011 02:23 AM

I had an error msg when I tried to purchase 3 topoview maps thru palpay "order not the same". Tried twice same result. What can I do. ?? Cheers Tony.

Sent from my iPhone. TonyC

  1. Support Staff 1 Posted by Li Xia on 26 Jun, 2011 09:08 PM

    Li Xia's Avatar

    Try clearing the items in your shopping cart, then add them again.

  2. 2 Posted by Tony Clark on 27 Jun, 2011 06:22 AM

    Tony Clark's Avatar

    Thanks Tom
    I tried the first 2 purchases on my iPhone and had the error msgs. But I was successful with the map purchases when I bought then on my computer last night.
    Also, is Xia Lin a part of your company. After I bought a previous set of maps I had 4 emails asking me to 'link up ' with her/ his site. Email had 'Mud maps ' logo on top of page.
    Thank you for your prompt response.
    Cheers Tony.

  3. Support Staff 3 Posted by Li Xia on 27 Jun, 2011 11:08 PM

    Li Xia's Avatar

    That's great. This is a known bug with the mobile site. We will be looking into why it happens soon.

    Li Xia is our CEO.

  4. Li Xia closed this discussion on 14 Jul, 2011 12:40 PM.

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