Mud map m7

ado_26's Avatar


21 Dec, 2017 11:30 PM

So recently i tried again to update my maps, but it's still not finding roads and still having the issue that i can't turn it off so have to hit the reset button on the back. The maps not updating means i am having a lot of difficulty using the m7 to navigate having to resort to my phone gps. I have 2 friends who bought the VMS unit at the same time i bought this unit and they have updated fine. Making me think i should've bought the same unit. Now the clip that holds the onto the windscreen has broken, just randomly fell apart 1 day while i was driving. Please advise of how i can get these problems rectified asap. Even if it means sending the unit back to be updated. Thanks

  1. 1 Posted by ado_26 on 07 Jan, 2018 08:21 AM

    ado_26's Avatar

    Is anybody going to respond?

  2. Support Staff 2 Posted by Li Xia on 20 Jan, 2018 10:00 AM

    Li Xia's Avatar

    Hi Ado, due to the age of the M7, we no longer provide any updates.

    As for the bracket, we don't have original parts anymore, however we can provide you a RAM mount X grip heavy duty windscreen mount for $100 + postage.

  3. 3 Posted by ado_26 on 23 Jan, 2018 10:58 AM

    ado_26's Avatar

    That is absolutely terrible customer service. It was only 11 months ago you were telling me how to update. I am disgusted with the service you give, and will never recommend you to anyone ever again. I will be putting my reviews on line also, so others know what to expect. I should've just bought the Hema or VMS unit in the first place. I've attached the conversation i had with you 11 months ago also. Shit service....

  4. Li Xia closed this discussion on 25 Jan, 2018 06:40 AM.

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