Lost saved routes

Kevin vanderveer 's Avatar

Kevin vanderveer

02 Jan, 2018 10:55 AM

Hi, I don’t understand why a lot of my saved tracks aren’t working when I bring them up on my iPhone 8. All I get is start and end point with a straight line in between. Ones that other people have sent to me work fine but there is a lot I’ve recorded that don’t work and it’s the same on my account online. This really isn’t good enough and it seems others are having the same issue that I’ve on this support page, I’ve worked hard to save my routes and some action needs to be taken to sort this out or I might have to go elsewhere


  1. Support Staff 1 Posted by Li Xia on 20 Jan, 2018 09:48 AM

    Li Xia's Avatar

    Hi Kevin, I assume they use to display correctly?

  2. 2 Posted by Kevin van der v... on 20 Jan, 2018 10:35 AM

    Kevin van der veer's Avatar


  3. Support Staff 3 Posted by Li Xia on 23 Jan, 2018 05:51 AM

    Li Xia's Avatar

    Can you share one of these tracks with me pls?

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