iPhone8 Plus

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patrick

03 Jan, 2018 04:24 AM

Unable to download MudMaps 3 to new iphone8 from store-why?

  1. Support Staff 1 Posted by Li Xia on 20 Jan, 2018 09:50 AM

    Li Xia's Avatar

    Hi Patrick, A fresh install should fix this issue. First delete the app from the device then go to App Store > Purchased and redownload it for free.

  2. 2 Posted by patrick on 31 Jan, 2018 06:13 PM

    patrick's Avatar

    No still won’t download - becoming very frustrated as it has been several weeks since I raised the problem. Seems others are having similar issues. It would be appreciated if you could keep customers better informed of the progress of resolution .

  3. Support Staff 3 Posted by Li Xia on 06 Feb, 2018 09:38 AM

    Li Xia's Avatar

    What issues are you running into?

    All known download issues were related to Mud Map 2 but you have Mud Map 3 right?

    Mud Map 3 has a green app icon.

  4. 4 Posted by patrick on 20 Feb, 2018 11:26 PM

    patrick's Avatar

    Thx Li
    Finally got around to it-everything OK
    Love the way it now opens the next map/s
    Regards
    Patrick

  5. Support Staff 5 Posted by Li Xia on 21 Feb, 2018 07:36 AM

    Li Xia's Avatar

    Great to hear.

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