Updates and broken bracket.

ado_26's Avatar

ado_26

14 Jan, 2018 07:45 AM

So recently i tried again to update my maps, but it's still not finding roads and still having the issue that i can't turn it off so have to hit the reset button on the back. The maps not updating means i am having a lot of difficulty using the m7 to navigate having to resort to my phone gps. I have 2 friends who bought the VMS unit at the same time i bought this unit and they have updated fine. Making me think i should've bought the same unit. Now the clip that holds the onto the windscreen has broken, just randomly fell apart 1 day while i was driving. Please advise of how i can get these problems rectified asap. Even if it means sending the unit back to be updated. Thanks

  1. 1 Posted by ado_26 on 17 Jan, 2018 09:32 AM

    ado_26's Avatar

    Still no response. WTF do i have to do to get a response. I originally posted this up 1 month ago.

  2. 2 Posted by ado_26 on 22 Jan, 2018 06:01 PM

    ado_26's Avatar

    Do you have a contact number?

  3. Support Staff 3 Posted by Li Xia on 25 Jan, 2018 06:59 AM

    Li Xia's Avatar

    I don't offer phone support I'm afraid. I understand you are disappointed with this outcome but there's nothing more I can do in this case.

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