your respond email

Tom's Avatar

Tom

23 Jan, 2018 10:09 AM

Hey what happen to your respond email that do can help?????
you just disappear???

  1. 1 Posted by Tom on 24 Jan, 2018 05:19 AM

    Tom's Avatar

    Hey what is going on?????

    you haven't reply or doing anything????

    this is really bad service and NO support.

  2. Support Staff 2 Posted by Li Xia on 26 Jan, 2018 08:55 AM

    Li Xia's Avatar

    What you are experiencing is due to a server issue on my end. I'm working to fix it now, will keep you posted. Sorry for the inconvenience.

  3. Support Staff 3 Posted by Li Xia on 29 Jan, 2018 08:06 AM

    Li Xia's Avatar

    Tom, I'm pleased to say that the issue you have been experiencing has been fixed. You shouldn't have issues moving forward.

  4. 4 Posted by Tom Hoang on 29 Jan, 2018 08:30 AM

    Tom Hoang's Avatar

    Ling you haven’t fix anything????

    I can't still log in ?

    I need you to email me the link to rest my password

    Do you understand or not really?

    I NEED YOU TO EMAIL ME THE LINK FOR PASSWORD RESET SO I CAN ACCESS THE MUDMAP3.

    Thanks

  5. Support Staff 5 Posted by Li Xia on 29 Jan, 2018 08:41 AM

    Li Xia's Avatar

    Are you not receiving the password reset email?

    Perhaps the email went to your junk mail?

  6. 6 Posted by Tom Hoang on 29 Jan, 2018 08:58 AM

    Tom Hoang's Avatar

    NO I did not receive anything.

    And I have check my junk mail many time as well.

  7. Support Staff 7 Posted by Li Xia on 30 Jan, 2018 05:41 AM

    Li Xia's Avatar

    Send me your password and I will reset it from the backend.

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