Can't sign in

matt.dimondbrown's Avatar

matt.dimondbrown

24 Jan, 2018 02:12 AM

Getting "Internet connectivity is needed to sign in to your account". I have deleted and reloaded the Mud Map 3 app, disabled and re-enabled wifi and 4g separately, still no go. I'm using iOS 11.2.5 on an iPhone X.

  1. Support Staff 1 Posted by Li Xia on 26 Jan, 2018 08:54 AM

    Li Xia's Avatar

    What you are experiencing is due to a server issue on my end. I'm working to fix it now, will keep you posted. Sorry for the inconvenience.

  2. Support Staff 2 Posted by Li Xia on 29 Jan, 2018 08:05 AM

    Li Xia's Avatar

    I'm pleased to say that the issue you have been experiencing has been fixed. You shouldn't have issues moving forward.

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