can't sign in after install

paulhooper72's Avatar

paulhooper72

25 Jan, 2018 09:02 PM

iNTERNET CONNECTIVITY IS NEEDED TO SIGN INTO MY ACCOUNT ???? IPHONE7 PLEASE HELP

  1. Support Staff 1 Posted by Li Xia on 26 Jan, 2018 09:06 AM

    Li Xia's Avatar

    What you are experiencing is due to a server issue on my end. I'm working to fix it now, will keep you posted. Sorry for the inconvenience.

  2. Support Staff 2 Posted by Li Xia on 29 Jan, 2018 08:09 AM

    Li Xia's Avatar

    Paul, I'm pleased to say that the issue you have been experiencing has been fixed. You shouldn't have issues moving forward. Thanks for your patience.

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