Cannot access my account or maps

tie's Avatar


26 Jan, 2018 12:23 AM

Same problem as other customers are reporting. "Internet connectivity is needed to sign into your account". Was working fine on my iPad and iPhone 2 weeks ago.

  1. Support Staff 1 Posted by Li Xia on 26 Jan, 2018 09:07 AM

    Li Xia's Avatar

    What you are experiencing is due to a server issue on my end. I'm working to fix it now, will keep you posted. Sorry for the inconvenience.

  2. 2 Posted by tie on 27 Jan, 2018 09:47 PM

    tie's Avatar

    Hi Li

    Great to see MM3 up and running again.

    Thanks for the quick response and the fix

    Best regards

    Michael Tie

  3. Support Staff 3 Posted by Li Xia on 29 Jan, 2018 08:12 AM

    Li Xia's Avatar

    You are welcome. Sorry about the inconvenience and thanks for your patience.

  4. tie closed this discussion on 14 Jan, 2019 07:45 AM.

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