iPhone 7

steve baird's Avatar

steve baird

03 Feb, 2018 02:26 AM

Hi,
I have enjoyed your software for many years.
I currently have it installed on my iPad and on my iPhone 7.
It functions perfectly on the iPad, however there are no maps showing or available on the iPhone?

  1. Support Staff 1 Posted by Li Xia on 06 Feb, 2018 09:47 AM

    Li Xia's Avatar

    Hi Steve, A fresh install should fix this issue. First delete the app from the device then go to App Store > Purchased and redownload it for free.

  2. 2 Posted by SBA-IMAP on 06 Feb, 2018 09:39 PM

    SBA-IMAP's Avatar

    Thanks Li,
    I resolved the problem. My Mud Maps app was purchased using an old Apple ID I don’t use anymore. I signed my device in on the old account and updated the App. My devices are now signed in on the new Apple ID, but the App is working and my purchased maps seem to be available.

  3. Support Staff 3 Posted by Li Xia on 07 Feb, 2018 10:55 PM

    Li Xia's Avatar

    Great to hear.

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