New iPhone6

Richard's Avatar

Richard

03 Aug, 2018 10:10 AM

Hi, I have just got a new iPhone6. I have tried to transfer Mudmaps and although the icon is on the screen, as soon as I try to go in, it throws me out? It is on ois11 operating system. Any ideas what to try to resolve this?

Thanks.

Richard

  1. Support Staff 1 Posted by Li Xia on 04 Aug, 2018 06:04 AM

    Li Xia's Avatar

    A fresh install should fix this issue. First delete the app from the device then go to App Store > Purchased and redownload it for free. Sorry for the inconvenience.

  2. 2 Posted by Richard Bowen on 04 Aug, 2018 10:29 AM

    Richard Bowen's Avatar

    Tried this, still keep getting thrown out, Doesn’t work

    Richard

  3. Support Staff 3 Posted by Li Xia on 12 Aug, 2018 09:19 AM

    Li Xia's Avatar

    Which version of the app do you have? Green or Orange icon?

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