Enquiry Historical Map

John Mantell's Avatar

John Mantell

07 Sep, 2018 12:41 AM

Guys, I have previously enquired regarding a map that you have advised is unavailable. My intent was to order this map with a Sunmap purchase. I have stepped through the process of signing up with you this morning and when attempting my intended purchase I continually receive a notification that something went wrong immediately after selecting the pay now button. What am I doing wrong?
 Nothing that I can see....

  1. Support Staff 1 Posted by Li Xia on 17 Sep, 2018 10:46 AM

    Li Xia's Avatar

    Hi John,

    Maps available from our website are delivered as a digital download for use in the Mud Map apps. Is that what you are after?


  2. 2 Posted by John Mantell on 18 Sep, 2018 10:46 PM

    John Mantell's Avatar

    Hi Li,

    I do know that your maps are delivered in a digital format and this is
    not my problem.
    I went through the entire ordering process up to the point where you
    proceed to the checkout in order to pay. At that point I continually
    received a message that something went wrong and to try again, and
    again, and again...…..
    I am still interested in purchasing the map bundle but I am tired of the
    "try again" message so is there some other way I can order the bundle or
    should I look elsewhere?

    Cheers, John M.

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