Cannot determines position

adriankeough's Avatar


13 Oct, 2018 03:08 AM

Hi Li,

I'm trying to fix the "Your location is being determined, please wait." issue by using your advice.
"Go to device settings > privacy > location > make sure Mud Map 3 is set to "Always"."

Unfortunately, the only options are "Never", and "While Using the App".

Do you have any advice on how to fix this?


  1. 1 Posted by adriankeough on 13 Oct, 2018 03:52 AM

    adriankeough's Avatar

    Hi Li,

    I worked it out. I had to delete the app, which takes all the data with it.

    Then reinstall the app and then all the maps again, all 3000 of them!

  2. Support Staff 2 Posted by Li Xia on 13 Oct, 2018 08:16 AM

    Li Xia's Avatar

    The issue you are experiencing was due to a bug in v5.4.3.

    v5.4.4 has been released to address this issue. I suggest upgrading via the App Store.

    Sorry about the inconvenience.

Discussions are closed to public comments.
If you need help with Mud Map please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

22 May, 2019 03:16 AM
08 May, 2019 09:28 AM
02 May, 2019 09:11 AM
27 Apr, 2019 12:48 PM
25 Apr, 2019 09:47 AM