Cannot determines position

adriankeough's Avatar

adriankeough

13 Oct, 2018 03:08 AM

Hi Li,

I'm trying to fix the "Your location is being determined, please wait." issue by using your advice.
"Go to device settings > privacy > location > make sure Mud Map 3 is set to "Always"."

Unfortunately, the only options are "Never", and "While Using the App".

Do you have any advice on how to fix this?

Thanks
Adrian

  1. 1 Posted by adriankeough on 13 Oct, 2018 03:52 AM

    adriankeough's Avatar

    Hi Li,

    I worked it out. I had to delete the app, which takes all the data with it.

    Then reinstall the app and then all the maps again, all 3000 of them!

  2. Support Staff 2 Posted by Li Xia on 13 Oct, 2018 08:16 AM

    Li Xia's Avatar

    The issue you are experiencing was due to a bug in v5.4.3.

    v5.4.4 has been released to address this issue. I suggest upgrading via the App Store.

    Sorry about the inconvenience.

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