App not working

Paul Dickenson's Avatar

Paul Dickenson

23 Nov, 2018 06:02 AM

have been trying to import my maps for several days now and still no luck, unable to import my tracks from the web site to my ipad.
looks like i am not the only one experiencing these types pf problems.

do you have a time frame to when these issues will be rectified?

getting extremely frustrating/

  1. Support Staff 1 Posted by Li Xia on 26 Nov, 2018 09:18 AM

    Li Xia's Avatar

    Hi Paul, does downloading maps work for you now?

  2. 2 Posted by Paul Dickenson on 26 Nov, 2018 10:17 AM

    Paul Dickenson's Avatar

    I am not downloading maps. I am unable to import MMR maps that I have on my computer, I have tried with both apple and Microsoft operating systems. I can transfer thru iTunes and they show up in the import maps page of app but when I try to import they all fail.

    Cheers
    Paul

  3. Support Staff 3 Posted by Li Xia on 27 Nov, 2018 06:29 AM

    Li Xia's Avatar

    Can you send through one of the MMR maps please so I can take a deeper look into the issue.

  4. 4 Posted by Paul Dickenson on 28 Nov, 2018 09:14 AM

    Paul Dickenson's Avatar
    MMR file is 55mb hopefully you got it, if not it is EOTOPO

    On 27 Nov 2018, at 2:29 pm, Li Xia <[email blocked]> wrote:

    // Please reply above this line
    ==================================================
    From: Li Xia (Support staff)
    Subject: App not working

    Can you send through one of the MMR maps please so I can take a deeper look into the issue.



    View this discussion at our support site online: http://kb.mud-maps.com/help/discussions/problems/16674-app-not-working

    ---

    Reply with #ignore to stop receiving notifications for this discussion.

  5. 5 Posted by Paul Dickenson on 28 Nov, 2018 09:19 AM

    Paul Dickenson's Avatar

    No content.

  6. Support Staff 6 Posted by Li Xia on 29 Nov, 2018 08:26 AM

    Li Xia's Avatar

    Hi Paul, the map file didn't come through. Are you able to put it in dropbox or something similar and share the link?

  7. 7 Posted by psd6 on 30 Nov, 2018 05:23 AM

    psd6's Avatar

    Hi there,

    Paul Dickenson ([email blocked]) invited you to view the file " EOTopo 200K TAS 18%ExplorOz.mmr " on Dropbox.

    Paul said:
    "Hi Li Xia,&#10;here is the link to the map file you requested.&#10;&#10;Paul"

    View file[1]

    Enjoy!
    The Dropbox team
     Paul and others will be able to see when you view this file. Other files shared with you through Dropbox may also show this info. Learn more[2] in our help center.

    [1]: https://www.dropbox.com/l/scl/AAAcdSULq4k87Nj7NFxsvKs3q3SHORdTld4
    [2]: https://www.dropbox.com/l/AAADZLlVVviq9Hki3bpBSOpmAd9O586jWVw

  8. 8 Posted by Paul Dickenson on 30 Nov, 2018 05:25 AM

    Paul Dickenson's Avatar

    Hi Li Xia,
    I have shared a drop box link to the MMR map file as requested. You should receive it in another email

    Cheers Paul

Discussions are closed to public comments.
If you need help with Mud Map please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

12 Dec, 2018 09:36 AM
11 Dec, 2018 10:09 PM
11 Dec, 2018 09:41 AM
11 Dec, 2018 09:37 AM
11 Dec, 2018 09:37 AM