App Store iPXs iOS 12.1

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28 Nov, 2018 12:15 AM

Hey guys just brought a new iPhone Xs and can’t find the app in the store nor will the app show up if I use the link to the appstore on the mud maps website. Is it no longer available on iOS or in Australia or something??

  1. Support Staff 1 Posted by Li Xia on 28 Nov, 2018 08:14 AM

    Li Xia's Avatar

    Hi Like, We were experiencing some server trouble which is causing the sign up feature to not work. Please bear with us as we work around the clock to find the cause of the problem and resolve it. If this is not satisfactory, you can request a refund through iTunes. Thanks for your patience and understanding.

  2. 2 Posted by Like on 28 Nov, 2018 09:49 AM

    Like 's Avatar

    This is not a signup feature issue, I can’t actually find the app in the App Store at all, on my iPad nor my iPhone.

  3. Support Staff 3 Posted by Li Xia on 29 Nov, 2018 08:50 AM

    Li Xia's Avatar

    Hi Like, dur to these issues, the app has been removed temporaly removed from the app store. I will give you a heads up when it's available again. Sorry for the inconvenience.

  4. Support Staff 4 Posted by Li Xia on 01 Dec, 2018 09:40 AM

    Li Xia's Avatar

    Hi Like, service has been restored back to full health. The Mud Map 3 app is now available from the App Store

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