David's Avatar


30 Nov, 2018 06:25 AM

I had to delete mudmap 3 and start again because maps wouldn’t download , after doing so my pins didn’t download ,how do I download my pins again . Gpx file no good to me .

  1. Support Staff 1 Posted by Li Xia on 01 Dec, 2018 09:46 AM

    Li Xia's Avatar

    Hi David, we had some server issues which caused data syncing issues. These issues have not been fixed, I suggest trying to sycn your data again.

  2. 2 Posted by David Hughes on 03 Dec, 2018 01:21 AM

    David Hughes's Avatar

    Pins gone mad

    Sent from my iPad

  3. Support Staff 3 Posted by Li Xia on 03 Dec, 2018 08:57 PM

    Li Xia's Avatar

    Hi David, A fresh install should fix this issue. First delete the app from the device then go to App Store > Purchased and redownload it for free.

  4. 4 Posted by David Hughes on 04 Dec, 2018 12:43 AM

    David Hughes's Avatar

    I’ve done that twice already.

    Sent from my iPad

  5. Support Staff 5 Posted by Li Xia on 09 Dec, 2018 07:17 AM

    Li Xia's Avatar

    Hi David, it could be an issue with your data in your account or an issue with the app. Can you please log into your account on to see whether its a data issue?

  6. Support Staff 6 Posted by Li Xia on 20 Aug, 2019 02:27 AM

    Li Xia's Avatar

    Hi David, As you know, we have been working to resolve the data syncing issue you have experienced within Mud Map 3 and we have good news! The latest version of Mud Map 3 (v5.6) is available from the App Store as a free download and should fix your data syncing issues. Thanks for your patience and let me know how you go!



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