saving a new route

Eddie's Avatar

Eddie

02 Dec, 2018 07:13 AM

I plot a new route on the map but when I try and save it a note pops up 'something went wrong'.
And won't allow me to save it.

  1. 1 Posted by Eddie on 02 Dec, 2018 07:03 PM

    Eddie's Avatar

    If I try and edit an existing route and save the changes the same error message pops up.

  2. Support Staff 2 Posted by Li Xia on 02 Dec, 2018 09:33 PM

    Li Xia's Avatar

    Hi Eddie, there was an incident with the server causing an outage to the data sync. I'm working on restoring the service and will keep you posted on the progress. Thanks for your patience and sorry for the inconvenience.

  3. 3 Posted by Eddie Kendall on 02 Dec, 2018 09:35 PM

    Eddie Kendall's Avatar

    Ok thanks love the app works great.
    Wait to hear from you on the minor glitch.

    Sent from my iPhone

  4. Support Staff 4 Posted by Li Xia on 09 Dec, 2018 07:14 AM

    Li Xia's Avatar

    Eddit, good news, the issue you reported has been fixed. Please let me how you go. Thank you for your patience and sorry for the inconvenience.

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