Mud maps 2 will not open

Chris's Avatar

Chris

08 Dec, 2018 09:24 PM

Hi there I haven’t had an iPhone for a few years I have gotten one again now but my mud maps I purchased will not open on any device I own why ???

  1. Support Staff 1 Posted by Li Xia on 09 Dec, 2018 07:36 AM

    Li Xia's Avatar

    Hi Chris, Mud Map 2 was superseded by Mud Map 3 nearly 2 years. During this time, Mud Map 2 has received numerous compatibility updates. Even though updates are a cost to my business, they have been provided for free. However there comes a point when this practice becomes unreasonable and iOS 11 is that point.

    What does this mean for you?

    • If you wish to continue using Mud Map 2, DO NOT upgrade to iOS11. The app will keep working just fine.

    • If you upgrade to iOS 11, we recommend using Mud Map 3.

    Mud Map 3 comes with more detailed maps, features and better usability. It’s fully compatible with iOS11 and will receive ongoing updates for the foreseeable future.

    Normally $99, but as an existing customer, you can get a $25 rebate by sending in your MM3 invoice.

    Mud Map 3 is available from the App Store

  2. 2 Posted by Chris Mason on 09 Dec, 2018 07:49 PM

    Chris Mason's Avatar

    Ok that is fine but what about the $99 I spent on mud map 2 I are you saying I may as well delete it and waste my money and buy mud map 3 so then I will have spent $198

    On 9 Dec 2018, at 5:36 pm, Li Xia <[email blocked]<mailto:[email blocked]>> wrote:

  3. Support Staff 3 Posted by Li Xia on 11 Dec, 2018 09:00 AM

    Li Xia's Avatar

    Issues you are experiencing with Mud Map 2 are due to updates from Apple. There's a cost to maintain apps and these are passed on to the customer through major new versions.

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