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john wilson's Avatar

john wilson

18 Dec, 2018 12:44 AM

HI Li, Im constantly having troubles with your app, its great when i can sign into it, but when i cant sign in its useless. why again cant i sign in to my account through your website? also ive asked a few times now that question and also this, why are the routes ive created on my ipad not downloading to my iphone after backing up both???
please reply immediately so i know your onto this. i previously saw you offered someone a refund through itunes, am i entitled to this too? i think ill have to purchase other platform else where if this is not fixed once and for all.
thanks john

  1. Support Staff 1 Posted by Li Xia on 18 Dec, 2018 06:09 AM

    Li Xia's Avatar

    Hi John, I have responded to your other email. Let's keep the conversation going in the same thread.

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