Transfer routes to other devices

John's Avatar

John

13 Jan, 2019 10:11 AM

Hi Li.
It appears you are constantly avoiding answering this question and fixing this issue.
Li, I have made routes on my iPad mini, but also need these same routes on my ipad2 and iPhone, but the are not appearing on these other devices. You did once try to answer this question, but it did not make sense. Please give me a detailed step by step instructions on how to do this please.
Thank you.

  1. Support Staff 1 Posted by Li Xia on 07 Feb, 2019 12:57 AM

    Li Xia's Avatar

    Hi John, sorry for the late reply. There have been some reports of the app crashing when using the Routes menus. Is your app crashing when you visit the routes menu or are you having issues syncing routes between devices?

  2. 2 Posted by John on 16 Feb, 2019 11:47 AM

    John's Avatar

    Hi Li.
    I’m having trouble syncing between devices.
    I 1st had an iPhone and iPad 2 running MM3, I found the iPad 2 was too large attached to my windscreen so I bought an iPad mini, this is the device I mainly use, but still do use MM3 on iphone and ipad 2 still. The issue is, I make routes on the newer iPad mini but can’t get them to sync with my account log in on your website or to the original iPhone and iPad 2. When I go to access them they do not appear, however they are on the iPad mini. Can you please help in very plain step by step instructions of how to get all the routes I’ve plotted on iPad mini onto the other older devices I still use, and on to my account on your website please.
    It may be a setting on the new iPad mini, I don’t know however I have all the same old routes and pins and tracks transferred to the mini, that I have on phone and ipad 2 and log in to your website. I’ve been trying for months and months to get this sorted out. Please help me finalise this once and for all Li.
    Thanks John.

  3. 3 Posted by John on 16 Feb, 2019 11:50 AM

    John's Avatar

    Also to answer your question, no I’m not crashing when using routes menu.
    Thanks again
    John

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