Trouble logging in from iPhone and iPad
I am able to login to my account on my desktop iMac, but when I try to login on my iPhone or iPad I get "Internet connectivity is needed to sign into your account".
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Support Staff 1 Posted by Li Xia on 14 Jan, 2019 11:01 AM
Hi Tie, we experienced a brief service outage today affecting a small segment of customers. Outage has been fixed and full service has been restored. Apologies for the inconvenience.
2 Posted by tie on 14 Jan, 2019 08:12 PM
Thank you
Sent from my iPhone
Li Xia closed this discussion on 06 Feb, 2019 08:37 AM.