or Create a profile

Home → Problems →

Trouble logging in from iPhone and iPad

tie's Avatar

tie

14 Jan, 2019 07:47 AM

I am able to login to my account on my desktop iMac, but when I try to login on my iPhone or iPad I get "Internet connectivity is needed to sign into your account".

  1. Support Staff 1 Posted by Li Xia on 14 Jan, 2019 11:01 AM

    Li Xia's Avatar

    Hi Tie, we experienced a brief service outage today affecting a small segment of customers. Outage has been fixed and full service has been restored. Apologies for the inconvenience.

  2. 2 Posted by tie on 14 Jan, 2019 08:12 PM

    tie's Avatar

    Thank you 

    Sent from my iPhone

  3. Li Xia closed this discussion on 06 Feb, 2019 08:37 AM.

Discussions are closed to public comments.
If you need help with Mud Map please start a new discussion.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from Mud Map or the discussion starter are required.

  • Re-open the discussion

Private Permissions

This discussion is private. Only you and Mud Map support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

20 Aug, 2019 04:03 AM Cannot create new Pin folders in web account
20 Aug, 2019 02:33 AM Mudmaps3 crashes when I try to bring up a route
20 Aug, 2019 02:28 AM Route crashes
20 Aug, 2019 02:28 AM App crashes when loading route
20 Aug, 2019 02:27 AM Unable to download my tracks

Recent Articles

What's new in Mud Map 3?
Mud Map 2 not working with iOS 11
FAQ
Upgrade Pricing
FAQ