download maps failed

Mark's Avatar


03 Aug, 2019 08:19 PM

I am trying to download maps (which I have done many times before) and I immediately get the 'failed' response.
Is there a problem that can be fixed?

  1. 1 Posted by Mark on 04 Aug, 2019 11:47 AM

    Mark's Avatar

    I deleted and re-installed the app. It's worked ... did lose all my existing maps in the process though! All good, got em back...

  2. Support Staff 2 Posted by Li Xia on 05 Aug, 2019 07:31 AM

    Li Xia's Avatar

    Hi Mark,

    Good to hear you manage to get it working again. Sorry to hear about the inconvenience of losing your maps.

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