Problem logging in

Dan's Avatar

Dan

05 Sep, 2020 02:31 AM

Hi,

Can you please assist with logging in - reset password not sending email and can now no longer log in.

Thank you

  1. 1 Posted by Daniel Bradd on 08 Sep, 2020 05:26 AM

    Daniel Bradd's Avatar
    Hi,

    Please, please, please...can you contact me about restoring my access to MudMap.

    Many thanks,

    Daniel

     

     

    Daniel Bradd

    Partner - Hawthorn

     

    M +61 411 347 511

     

    T +61 3 8862 8015

     

    F +61 3 8862 8088

     

    553 Glenferrie Road, Hawthorn VIC 3122

     

     

    kayburton.com.au

    Warning: This communication is confidential and may contain privileged information. This mail message is intended for the named recipient(s) only. Please advise Kay & Burton if you have received this email message in error and delete all copies. This email message may contain information which represents the views of the sender and not necessarily those of Kay & Burton. Virus protection is in place at Kay & Burton however liability for viruses or similar in any attachment remains the responsibility of the recipient. If you are the intended recipient of this email message you should not copy, disclose or distribute this email message without our authority. Kay & Burton cannot guarantee this email message has not been intercepted or interfered with as it traverses the Internet.


    -----Original Message-----
    From: Mud Map <[email blocked]>
    Sent: Saturday, 5 September 2020 12:34 PM
    To: Daniel Bradd <[email blocked]>
    Subject: Acknowledge: RE: Request for Help

    Hello Dan!

    This is an automated response from Mud Map to acknowledge that we have received your request for help. Thank you very much for your inquiry. You should be hearing back from our staff shortly. We respond to requests in the order that they are received. Most emails receive a response within 24 hours. (our office hours are Mon-Fri, 9am-5pm AEST).


    Based on your support request, we think you should check out the following articles in our Knowledge Base:
     
      - "Deleting Tracks (previously known as Tracklogs)" at http://kb.mud-maps.com/help/kb/mud-map-hd-iphone-ipad-gps-navigation-app/deleting-tracks-previously-known-as-tracklogs
     


    We'll send an email to you (at [email blocked]) when we update your support request.
    Alternatively, you can keep track of this conversation at http://kb.mud-maps.com/help/discussions/problems/20633-problem-logging-in

    Thanks again!

    Li Xia,
    Founder, Mud Map
    [email blocked]
    http://www.mud-maps.com

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