Are the maps locked to a device?

scason's Avatar

scason

05 Jul, 2011 12:58 PM

Can you please provide information on the licensing of the maps. E.g. are they locked to a single device? If I later upgrade to a new iPad can I take the maps with me or are the locked to the old iPad? Can I load them onto both my iPhone 4 and my iPad?

  1. Support Staff 1 Posted by Li Xia on 06 Jul, 2011 06:29 AM

    Li Xia's Avatar

    Maps are not locked to a device. Each time you purchase a map, you are licensed for 2 downloads and therefor can download it 2 times. You can register up to 3 devices per account.

  2. Li Xia closed this discussion on 06 Jul, 2011 06:29 AM.

  3. scason re-opened this discussion on 06 Jul, 2011 09:14 AM

  4. 2 Posted by scason on 06 Jul, 2011 09:19 AM

    scason's Avatar

    So with the two downloads, can I download it onto my PC once and then transfer it to three different devices? Or does each device have to download it directly, on the device, from the MudMaps server?

    Can devices be deregistered and replaced? E.g. with the Apple iTunes account you can only have five computers iTunes authorised at any time, but you can derauthorise them when you replace them. So with the MudMaps account can I deauthorise a device when I replace it? I ask as I replace my iPhone and intend to replace my iPad annually as the new models are released. If I can't deregister the old ones and register the new ones then it means that every year and a half I have to repurchase the licences for the maps again!

  5. Support Staff 3 Posted by Li Xia on 06 Jul, 2011 11:03 PM

    Li Xia's Avatar
    • You can register up to 3 devices at a time to 1 account. If you go over this amount of devices, you must remove a device before adding another one. This can be done via the website in "My Account" area. You can reregister a device, as long as there are 3 or less at one time.
    • Maps are downloaded directly to the device from our servers.
    • You can also use the backup feature of iTunes that will take a snap shot of all the data on your device. When you get the new device, do a restore and all your downloaded maps should be there still. This is by far the easiest way to migrate to new hardware and you won't use up your download limits.
  6. 4 Posted by scason on 07 Jul, 2011 12:43 PM

    scason's Avatar

    Fantastic, thank you Tom.
    May I recommend you add this information to the FAQ and/or knowledge base.

  7. scason closed this discussion on 07 Jul, 2011 12:47 PM.

Discussions are closed to public comments.
If you need help with Mud Map please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

13 Jun, 2019 06:58 AM
11 Jun, 2019 11:47 PM
07 Jun, 2019 06:05 AM
07 Jun, 2019 06:03 AM
07 Jun, 2019 03:53 AM