map coverage

peter cameron's Avatar

peter cameron

03 Apr, 2017 04:53 AM

Would like to talk a sales staff member re map coverage and map definition.

  1. Support Staff 1 Posted by Li Xia on 04 Apr, 2017 08:02 AM

    Li Xia's Avatar

    Hi Peter, thanks for getting in touch with us. Is your enquiry for an organisation or your personal use?

  2. 2 Posted by Peter Cameron on 04 Apr, 2017 08:35 PM

    Peter Cameron's Avatar

    Hi Li ,

    My enquiry is for personal use. Could you give me a call.


    Peter Cameron

  3. Support Staff 3 Posted by Li Xia on 06 Apr, 2017 06:49 AM

    Li Xia's Avatar

    Thanks for getting back to me. Unfortunately, we don't offer phone sales for personal licenses. However, I can answer any questions you may have via email.

  4. 4 Posted by Peter Cameron on 14 Apr, 2017 02:28 AM

    Peter Cameron's Avatar

    Hi Li

    I did purchase mud maps 3 but my issue is that on my IPad Air, the app can't find my location but my iPhone 6 it can find my location . I have checked that the app location is set to always and I have deleted the app from the iPad and reinstalled from iTunes with no success. What do I need to do to have the map location work on my iPad.
    Please help soon !!!
    Peter cameron

    Sent from my iPad

  5. Support Staff 5 Posted by Li Xia on 19 Apr, 2017 10:02 AM

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    Unfortunately, Wifi only iPads do not have a built in GPS receiver, which is used by mapping apps to determine your location while offline. If it's a new iPad purchased within 2 weeks, Apple can exchange it for a Wifi+Celluar version. You just pay the price difference. Another option is to buy a 3rd party iPad GPS receivers are available from ebay for around $100.

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