Julia's Avatar


01 Jun, 2018 07:52 AM

Hi, just bought this mud map but I cannot seem to download it as a PDF?

  1. Support Staff 1 Posted by Li Xia on 06 Jun, 2018 03:30 AM

    Li Xia's Avatar

    Hi Julia,

    Maps available from our online store can be downloaded and used with Mud Map apps for iPhone and iPad. I'm afraid they are not available as a PDF download. Would you like a refund?


  2. 2 Posted by Julia Pollard on 06 Jun, 2018 12:41 PM

    Julia Pollard's Avatar

    Hi Li,

    Yes that would be nice thanks, I thought I would be able to use the maps as a PDF to see the contours.
    Could you please refund the money into the same Paypal account? Do you have the details?

  3. Support Staff 3 Posted by Li Xia on 06 Jun, 2018 11:15 PM

    Li Xia's Avatar

    I can certainly do that. Can I trouble you to send through a copy of the invoice so I can identify the exact order(s) to refund. Thanks in advance.

  4. 4 Posted by Julia Pollard on 12 Jun, 2018 06:30 AM

    Julia Pollard's Avatar

    Hi Li,
    Please see attached documents

  5. Support Staff 5 Posted by Li Xia on 13 Jun, 2018 09:10 AM

    Li Xia's Avatar

    Refund has been processed, you should receive an email from PayPal shortly.

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