Paul's Avatar


22 Jun, 2018 02:43 PM

Tried to download android app and got a "item not found" message... Are you stopping the releases on Android?

  1. Support Staff 1 Posted by Li Xia on 01 Jul, 2018 04:19 AM

    Li Xia's Avatar

    The Android app is no longer available due to lack of demand. Sorry for the inconvenience.

  2. 2 Posted by ultrasonix18 on 01 Jul, 2018 08:55 AM

    ultrasonix18's Avatar

    Hi Li, you must be kidding me! I just bought an android tablet specifically
    to run mud maps on. It's advertised on your website! How can you pull it
    off the market but not remove it from your site? Can I get an unsupported
    downloadable. APK version? I can't take this tablet back as I purchased it
    over seas...

    Please help

    Paul W

  3. Support Staff 3 Posted by Li Xia on 02 Jul, 2018 10:27 AM

    Li Xia's Avatar

    Paul, leaving the link up on the website is poor form on my behalf, my apologies.

    Since the Android version is no longer being actively developed and supported, it's not appropriate to be distributing it in any form, including APK.

  4. 4 Posted by ultrasonix18 on 02 Jul, 2018 12:22 PM

    ultrasonix18's Avatar

    Yeh, that is really frustrating. I'll go with the Hema Explorer Android
    app. One more lost Android customer for mud maps... Slicing off that entire
    segment must have been a hard decision considering more annual sales of
    smart devices is Android than IOS. I hope things improve for you
    commercially as you must be struggling if you need to cut off more than 60%
    of possible users to save cost...


  5. Support Staff 5 Posted by Li Xia on 04 Jul, 2018 09:40 AM

    Li Xia's Avatar

    You raise some very good point. Thank you for your feedback.

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