Mud Map HD

Joe's Avatar

Joe

09 Jul, 2018 11:54 AM

Just loaded IOS11 to find I now cannot open my Mud Maps HD so cannot open files with waypoint etc.Any suggestions as your programme has not been updated in the 4 years I have it.

  1. Support Staff 1 Posted by Li Xia on 10 Jul, 2018 09:46 AM

    Li Xia's Avatar

    Mud Map HD was superseded by Mud Map 3 nearly 5 years. During this time, Mud Map HD has received numerous compatibility updates. Even though updates are a cost to my business, they have been provided for free. However there comes a point when this practice becomes unreasonable and iOS 11 is that point.

    What does this mean for you?

    • If you wish to continue using Mud Map HD, DO NOT upgrade to iOS11. The app will keep working just fine.

    • If you upgrade to iOS 11, we recommend using Mud Map 3.

    Mud Map 3 comes with more detailed maps, features and better usability. It’s fully compatible with iOS11 and will receive ongoing updates for the foreseeable future.

    Normally $99, but as an existing customer, you can get a $25 rebate by sending in your MM3 invoice.

    Mud Map 3 is available from the App Store

  2. 2 Posted by Joe Grassi on 10 Jul, 2018 11:39 AM

    Joe Grassi's Avatar

    Thank you for your reply ...wrong answer however as I received not one update for the Mud Maps HD I bought in good faith from you in the 4 years I have had it.
    Thank you incredulously much for a $25 Dollars discount if I send you a receipt that you know I will never find .Surely you must have records of purchase that you simply look up .At this point Hema maps is a much better product and costs the same ...look at your not so good list of unhappy customers and have a good think why it it is so ....it’s not rocket science your service is non existent.
    Go ahead I dare you to publish this enormously happy response.
    Joe

    Sent from my iPad

  3. Support Staff 3 Posted by Li Xia on 17 Jul, 2018 07:35 AM

    Li Xia's Avatar

    To clarify, there is no need to send through the receipt for Mud Map HD, just the receipt for Mud Map 3.

  4. 4 Posted by Joe Grassi on 17 Jul, 2018 12:02 PM

    Joe Grassi's Avatar

    Thanks for the clarification still disappointed however as my version worked perfectly well until I updated to ios11 .....to late after the fact to find out that it would no longer be compatible.

    Sent from my iPad

  5. Support Staff 5 Posted by Li Xia on 18 Jul, 2018 09:56 AM

    Li Xia's Avatar

    I apologize for how the shortcomings in communicating this change.

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