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Scott Paterson

11 Oct, 2011 12:46 AM

Hi

Is there something wrong with the map buying screens?. I bought a couple of maps over the weekend and wanted to buy a couple more but now I cant search maps or see the maps in the series tab either.

Cheers

1. Support Staff 1 Posted by Li Xia on 11 Oct, 2011 11:54 AM

   

   Not that we are aware of. What exactly is broken? Can you explain in more detail or better yet, send us a screen shot?

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2. Li Xia closed this discussion on 11 Oct, 2011 11:54 AM.

3. Scott Paterson re-opened this discussion on 11 Oct, 2011 10:19 PM

4. 2 Posted by Scott Paterson on 11 Oct, 2011 10:19 PM

   

   Hi Tom, I have attached a screenshot. Until this morning I got an error message when I tried to log in, saying I had a conneciton issue. This morning I changed my password and I can get in OK with my email and new password.
    
   I still have lost the ablilty the ability to look through the maps and series of maps in the map buying area. I bought two maps last week and since then I have been unable to look at other maps. One comes up when you search but the screen on the side is blank so I cant look at other maps.

   • Mudmap_Screenshot.doc 496 KB
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5. Support Staff 3 Posted by Li Xia on 12 Oct, 2011 08:41 AM

   

   Thanks for taking the screenshot.

   When you got the connectivity issue, was that in the MUD MAP app? or was it on the mud-maps.com website?

   The screenshot indicates that our website is not rendering properly on your browse. It's most likely caused by the version of internet explorer you are using. Can I ask which version that is?

   There are 2 solutions:

   1. Clear the cache of the browser.
   2. Instead of internet explorer, use the latest version of either Firefox or Chrome.

   Let me know how you go.

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6. Li Xia closed this discussion on 12 Oct, 2011 08:41 AM.