Mud Maps 3

Rick Harper's Avatar

Rick Harper

13 Jan, 2016 06:56 AM

Hi

I have loaded on to my IPad Mud Maps HD Mud Maps 2 and now Mud Maps 3. I think you guys lost the plot when you stopped supporting Mud Maps HD. In 3 if I request directions I have to download TomTom or Goggle Maps. Before I could use HD. Why the backward step? Now I have 2,500 maps, great, but with HD I Only needed one.

As I said a number of years a go when you brought out 2 Where are all the good bits from HD?

Regards

Rick

  1. Support Staff 1 Posted by Li Xia on 21 Jan, 2016 09:20 AM

    Li Xia's Avatar

    Do you find maps in MM3 to have better detail?

  2. 2 Posted by Rick Harper on 22 Jan, 2016 06:40 AM

    Rick Harper's Avatar

    Li Xia

    Do you find maps in MM3 to have better detail? No
    They have the same maps as before, so what detail do you mean?

    One of my problems is that each time you do an update it is a down-date. In MM HD you could put pin at the place you wanted to go to ands ask to be directed to that location and a nice red line came up and lead you to the required destination. This was lost in MM2 but you could ask to be directed and the pop-up menu gave you the option of going to MM HD. MM2 also gave you turn direction if you preload your tracks. MM2 pop up menu gives you option of Tom Tom or Google maps. If I wanted to use Tom Tom I would have brought Tom Tom and not MM3. With MM3 you have to find you own way to you destination.

    This is a navigation program so correct me if I wrong by I expect to receive some form of navigation.

    Regards

    Rick Harper
    Email: [email blocked]
    Phone: +61 450 521 220

  3. Support Staff 3 Posted by Li Xia on 24 Jan, 2016 10:44 AM

    Li Xia's Avatar

    Have you tried downloading any of the TOPO maps?

  4. 4 Posted by Rick Harper on 25 Jan, 2016 03:03 AM

    Rick Harper's Avatar

    Hi Li,

    As I have stated before you do not need to load all 2,500 maps on the ones that you need. Most people travel in their state and once a year or two travel to travel to another state.

    My IPad and IPhone has limited storage there is no way I can download 2.500 maps. I just down load the ones that I need. I was using TOPO maps on MM2.

    So as far I can see MM3 is a down grade as it doesn't have the fetches that MM2 or MM HD had. Bring back the best from MM2 and HD and combine them in to MM3 and you would have a great app. If you cant then please give me my money back because I feel ripped off.

    Regards

    Rick Harper
    Email: [email blocked]
    Phone: +61 450 521 220

  5. Support Staff 5 Posted by Li Xia on 27 Jan, 2016 10:22 AM

    Li Xia's Avatar

    Sorry to hear MM3 doesn't meet your expectations. Get in touch with iTunes customer service to request a refund.

  6. 6 Posted by Rick Harper on 28 Jan, 2016 12:22 AM

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    Hi Li

    So I take it what you will not be adding any navigation features to MM3?

    Is this correct?

    Regards

    Rick Harper
    Email: [email blocked]
    Phone: +61 450 521 220

  7. Support Staff 7 Posted by Li Xia on 30 Jan, 2016 07:34 AM

    Li Xia's Avatar

    There are no plans to add turn by turn features to MM3.

  8. 8 Posted by rickharper on 30 Jan, 2016 08:41 AM

    rickharper's Avatar

    So MM3 is not as good as MM2 or MMHD.

    Thanks for the update.

    Regards

    Rick Harper
    Phone: +61450521220
    Email: [email blocked]

  9. Support Staff 9 Posted by Li Xia on 31 Jan, 2016 10:24 AM

    Li Xia's Avatar

    When it comes to turn by turn, no it's not. MM2 doesn't have turn by turn either.

  10. 10 Posted by Rick Harper on 27 Apr, 2016 05:10 AM

    Rick Harper's Avatar

    Hi Li,

     

    I have a problem, I had my phone stolen last week
    (highlighted below) and I have a replacement but I now can't
    access Mud Maps 3 app. It states that I have too many
    devices (more than 5) and requests that I go to the web site
    and delete a device. I found this a bit strange as I only
    own two devices an iphone and Ipad. When I log in I find
    that my Iphone has been login 3 times in the one day and my
    ipad two times = 5 but I still only have 2 devices. Then I
    try to delete a device I can't until Jan 2017.

     

    My Devices

    * Max 5 device per account.

    * Devices are added when you sign in within the app.

    * Device cannot be removed within 12 months from the
    date first added.

     

    Device Name

    Device Type

    Added

    Removable

    1.

    rharper's iPad

    iPhone

    05 Feb 2016

    05 Feb 2017

    2.

    Rick's iPhone

    iPhone

    05 Feb 2016

    05 Feb 2017

    3.

    Rick's iPhone

    iPhone

    05 Feb 2016

    05 Feb 2017

    4.

    Rick's iPhone

    iPhone

    13 Jan 2016

    13 Jan 2017

    5.

    rharper's iPad

    iPhone

    13 Jan 2016

    13 Jan 2017

     

    I am sure that this is a problem that you can easily fix so
    I can access the app.

     

    Thanking you for your help in advance.

     

    Regards

     

    Rick Harper

    Email: <mailto:[email blocked]>
    [email blocked]

    Phone: +61 450 521 220

  11. Support Staff 11 Posted by Li Xia on 28 Apr, 2016 10:44 AM

    Li Xia's Avatar

    All device have been removed from your account. You should be able to sign in from new devices now.

  12. 12 Posted by rickharper on 28 Apr, 2016 12:18 PM

    rickharper's Avatar

    Thank you Li

    Regards

    Rick Harper
    Phone: +61450521220
    Email: [email blocked]

  13. Support Staff 13 Posted by Li Xia on 03 May, 2016 12:14 AM

    Li Xia's Avatar

    Your welcome.

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